@book{13353,
	author = {Batchelor, David J. and  Horn, Artur H.},
	title = {Skills For Sales Success./ by David j. Batchelor , Artur H. Horn.},
	publisher = {Macmillan ,},
	year = {1996.},
	address = {New Delhi : },
	edition = {1st ed.}
}